Juveni welcomes your questions, concerns and feedback. In order to serve our clientele in the most effective, expeditious manner possible, we have assigned several specific channels designed to connect you with a specialist who can adequately address your concerns. These channels and their uses are outlined below.

PHONE SUPPORT - Our phone support staff is available to take your calls Monday through Saturday from9:00 A.M. until 11:00 P.M. and Sunday from 12:00 P.M. until 6 P.M. (CST) Our Live Support offices are closed on Thanksgiving, Christmas Eve, Christmas Day, New Years Day, Easter Sunday, Memorial Day and July 4^th. Should you need to reach us outside of normal business hours, please leave a detailed voicemail so that we can return your call the following business day.

Please contact Juveni Phone Support for the following:

NEW ORDERS: For your convenience, new orders are now accepted via phone at (800) 313-1787, as well as through our website.

PRODUCT-SPECIFIC QUESTIONS: Our phone support team is eager to address your questions about the formulas in our product range. From inventory availability to shelf life, we are here to help you understand as much about our premium product range as possible. (IMPORTANT: Please note that Juveni Support Specialists are not neither authorized nor qualified to administer medical advice of any sort, including but not limited to usage, injection methods and/or side effect management. We urge all users to consult with a licensed practitioner prior to using this, or any cosmeceutical product.) 

TECHNICAL ISSUES WITH ORDER PLACEMENT: If you are experiencing difficulty when placing your order online, contact our Customer Care staff via phone for assistance. A streamlined ecommerce system allows us to easily accept your order by phone, without you having to compromise credit card information or other sensitive data.

BULK ORDER INQUIRIES: Our phone support team can quickly provide you with up-to-the-minute bulk pricing and/or wholesale quotes.

DELAYED/MISSING ORDERS: If you have not received your package within the timeframe noted on the payment receipt, (6 business days for Expedited Shipping, or 8-14 business days for Standard Priority shipping) please contact us so that we can quickly determine the shipping status of your order.

The characters you copied from the image are incorrect. Please try again.